Privacy policy

At Mubaraka International Readymade Garments (“Mubaraka Hijab”, “we”, “our”, “us”), your privacy and security are extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop from mubarakahijab.com.
By using our website, you agree to the practices described below.

1. Information We Collect
We collect the following information to process orders and provide a smooth shopping experience:

a. Personal Information
•    Full name
•    Email address
•    Phone number
•    Shipping and billing address

b. Payment Information
Handled securely by Tap Payments.
We do not store or access your credit/debit card details.

c. Order Information
•    Products purchased
•    Order history
•    Delivery details

d. Automatically Collected Data
•    IP address
•    Device information
•    Browser type
•    Cookies
•    Website usage analytics
This helps us improve our website and user experience.

2. How We Use Your Information
We use your information to:
•    Process and deliver your orders
•    Contact you about your order status
•    Provide customer support
•    Improve our website, services, and product offerings
•    Prevent fraud and secure our platform
•    Send order confirmations, updates, and notifications
We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Payment Security
All online payments are processed safely through Tap Payments, which uses:
•    Secure encryption
•    PCI-DSS compliance
•    International card network standards
We never store your card details on our servers.

4. Shipping & Delivery Partners
To deliver your order, we share only essential information (name, phone, address) with:
•    Local courier partners (Kuwait)
•    DHL International (for global shipping)
These partners use the information only for delivery purposes.

5. Cookies & Tracking Technologies
We use cookies to:
•    Improve website performance
•    Remember your preferences
•    Analyze website usage
•    Provide a better shopping experience
You may disable cookies in your browser, but some features may not function properly.

6. Protection of Your Information
We take strong measures to protect your data, including:
•    Secure hosting
•    SSL encryption
•    Limited access to personal data
•    Regular security checks
Your information is kept confidential and used only as needed for our services.

7. Third-Party Tools
We may use trusted third-party tools such as:
•    Analytics platforms
•    Payment gateways
•    Marketing tools
•    Shipping systems
These services follow strict privacy and security standards.

8. Your Rights
You may request:
•    Access to your personal data
•    Correction of inaccurate information
•    Deletion of your account or data (if no active orders exist)
To request any changes, contact us via Email or WhatsApp.

9. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect data from children.

10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised date.

11. Contact Us
For privacy questions or concerns, contact us:
support@mubarakahijab.com